FAQ



FoodBeeper is an Algerian based food delivery service via a mobile application, a variety of cuisines have been chosen wisely to meet your needs and satisfy your food cravings.We are now available in 6 cities: Annaba, Guelma, Batna, Constantine, Skikda & Algiers.


  • Choose your favorite restaurant or try something new.
  • Browse the menu & add/remove items from the basket easily.
  • View the basket to check your order & payment.
  • After clicking confirm your order, give your delivery information (address & phone number) a final check then validate.
  • By validating, you will now be able to track your order.
  • The delivery man will call you once he receives your order to confirm the delivery address
  • Once the delivery received, pay in cash & enjoy your order.

If you can not proceed with your order, it means you are not registered in the app. You can either fill your profile information or follow through the steps demonstrated while making an order.


The delivery cost depends on how far the restaurant is from your delivery location. By activating your GPS & choosing the accurate position, the right fee will be visible in the restaurant’s profile.


If the delivery fee is blank then it might be due to one of the following reasons,

  • The set delivery location is wrong: If the delivery location is not compatible with the restaurants’ area then a green bar will appear on the lower side of the page asking you to verify your position. By tapping “Change” you will be auto-located by your device’s GPS or you can type your delivery address in the search bar. Click on “Confirm location” and the delivery fee of the restaurants near you will be visible.
  • The delivery service is not available in the chosen location: Our team is doing it’s best to expend the delivery service area. For more inquiries, contact our customer service.
  • The restaurant is not available: Our service is available from 11 AM to 11 PM, if the delivery fee does not appear after these working hours, please contact our customer service to assist you.

Cash on delivery for the moment, other payment methods will be available soon.


FoodBeeper is available every day from 11 AM to 11 PM.


The ordering service is only available on the mobile application. The app is available on both platforms Android & iOS.
If you encounter any trouble downloading it, do not hesitate to contact our customer service.


Each restaurant has it’s very own delivery time depending on your location & restaurant’s busy hours. After placing an order, you can track it by tapping the “My orders” tab (please take into account that some dishes take more preparation time than others & that the cooking time is not included in the delivery time)
If you think that your order took longer than the estimated delivery time, please contact the customer service for inquiries.


If you want to make remove/add an item to your order or you want to cancel it completely, our client service will assist you through with it.